Il Tuo Mondo New

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Il Tuo Mondo New

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Details
Support and FAQ
Details

The option is compatible with all prepaid phone plans and charges are made at the beginning of each 60-second interval.

The first minute of your call is charged in advance at 29 cents.
Each SMS sent to the foreign country chosen costs 30 cents.

If you decide to change the country chosen, for a charge of € 4, or to deactivate this option for free, you may do so directly from the Personal Area or the 160 App, or by calling the Customer Service line on 160**.

* Phone credit bonuses may be used exclusively for calls or text messages in Italy, as payment for the first weekly or monthly charge for phone plans and options, charged upon activation, and payment of fees for changing plans and/or any changes to options activated.
It is possible to receive up to a maximum of €100/month in bonuses.

** The call is free from all PosteMobile mobile phones and Telecom landlines. For all other calls from landline or mobile networks, the relevant operator’s rates will apply.

For assistance while traveling abroad, call +39.3770000160 (the call will be charged as any regular call made to Italy while roaming).

Support and FAQ

If you do not have a PosteMobile SIM
Buy your SIM:
- online right now: click on “Buy” and select your payment method (BancoPosta account, Postepay, credit card, CartaSi card);
- at any post office: ask the teller to activate “Il Tuo Mondo New” option.

You may also have the SIM delivered to your home and make a cash payment directly to the postal worker, by ordering it:
- online selecting the payment method “cash on delivery.”
- through our Customer Service, completing the appropriate form to be contacted back by one of our operators as soon as possible.
Shipping is free.

If you already have a PosteMobile SIM
Activate "Il Tuo Mondo NEW" option right away in one of the following ways:
- ONLINE right now, from your Personal Area
- Contacting Customer Service at 160*

* The call is free from all PosteMobile mobile phones and Telecom landlines. For all other calls from landline or mobile networks, the relevant operator’s rates will apply.
For assistance while traveling abroad, call +39.3770000160 (the call will be charged as any regular call made to Italy while roaming).